Terms of Service

By using our website and services, you agree to the following terms. Please read them carefully.

1. Services
The Balanced Life provides weight loss programs and urgent care telemedicine visits. Details about our services, pricing, and availability are provided on our website and may change from time to time.

2. Appointments
All appointments are subject to availability. You agree to provide accurate information when booking your appointment.

3. Fees and Payments
Payment for services is due as outlined during booking. By providing your payment information, you authorize us to charge for services rendered.

4. No-Show and Late Cancellation Fees
If you do not show up for your scheduled appointment or you cancel within 3 hours of the scheduled time, a fee of $25 will apply. This fee will be charged to the card on file or added to your next invoice. Please choose a time to meet that you will be free and communicate early any changes to respect our providers’ time.

5. Telemedicine
Telemedicine visits are subject to applicable laws and regulations. You must have the necessary technology and a secure internet connection. Telemedicine services are not a substitute for emergency medical care. In case of a medical emergency, call your local emergency number immediately.

6. Personal Responsibility
You are responsible for following the guidance provided by our professionals. Any results may vary and are not guaranteed.

7. Privacy
Your personal information will be collected and used according to our Privacy Policy.

8. Disclaimers and Limitation of Liability
The Balanced Life provides services "as is" and does not guarantee specific results. We are not responsible for any indirect, incidental, or consequential damages resulting from your use of our services.

9. Changes to Terms
We may update these Terms of Service at any time. The most recent version will always be posted on our website. Continued use of our services constitutes acceptance of any changes.

10. Governing Law
These terms are governed by the laws of Indiana. 

11. Contact
If you have questions about these Terms of Service, contact us at provider@thebalancedlifehealth.com